MES Systems took over the maintenance of The Belfry Hotel & Resort’s existing CCTV/VSS and intruder alarm systems after ongoing reliability issues with the previous provider. After restoring performance, we designed and delivered a wider integrated security solution across the resort, including additional CCTV coverage, HikCentral video management, ANPR, and upgraded gates and barriers.
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Case Study
Client: The Belfry Hotel & Resort
Sector: Leisure / Hospitality
Challenge: Ongoing technical issues with the previous security provider
Services delivered: CCTV/VSS maintenance takeover, intruder alarm maintenance, additional CCTV cameras, HikCentral VMS, software video wall, ANPR, automated gate installation, road barrier replacement
Site scope: Resort-wide coverage including associated buildings and the new leisure facility
Outcome: More reliable systems, improved monitoring, and stronger site-wide protection
The Belfry Hotel & Resort is one of the UK’s best-known leisure destinations, with multiple buildings, vehicle access points, and high expectations around guest experience, safety, and operational continuity.
The hospitality security challenge
After experiencing ongoing technical issues with their previous security provider, the resort asked MES Systems to take over the maintenance of their existing CCTV/VSS and intruder alarm systems.
Once reliability and performance had been restored, The Belfry asked us to design and implement a broader security upgrade to help protect the wider site, improve monitoring, and support long-term operations across the resort and its associated buildings.
The Solution: CCTV takeover, HikCentral, ANPR and gates
MES Systems first took over the service and maintenance of all existing CCTV and intruder alarm systems across the site. Once those systems were addressed, we expanded the solution to deliver seamless, site-wide security coverage.
We installed additional cameras, deployed a HikCentral VMS video management system for the security team, including a software-based video wall and ANPR (Automatic Number Plate Recognition) to control and monitor vehicle access across the site.
In addition, we installed a new automated gate, replaced an existing road barrier and manual gates, and fully protected the new leisure facility with integrated CCTV surveillance.
The Result
The Belfry now benefits from a more robust and fully integrated security setup across the resort, giving complete peace of mind. With reliable CCTV and intruder alarm coverage, improved monitoring tools for the security team, and better control of vehicle access, the site is better protected for guests, staff, and operations.
The result is a long-term security solution that combines maintained systems, upgraded surveillance, and stronger perimeter protection across a high-profile hospitality environment.
Frequently Asked Questions
Can MES Systems take over an existing CCTV or intruder alarm system from another provider?
Can MES Systems take over an existing CCTV or intruder alarm system from another provider?
Yes. This case study shows how MES Systems took over inherited CCTV/VSS and intruder alarm systems, restored reliability, and then built on that foundation with a wider integrated security upgrade. Find out more about switching your security provider.
Why is ANPR useful for hotels and resorts?
Why is ANPR useful for hotels and resorts?
ANPR helps hospitality venues monitor and manage vehicle access more effectively. For larger estates such as resorts, it can improve oversight at entrances, support security teams, and strengthen perimeter control.
What are the benefits of an integrated security system for a resort?
What are the benefits of an integrated security system for a resort?
- An integrated system can combine CCTV, intruder alarms, access and vehicle monitoring, gates, and barriers into a more joined-up setup. That makes it easier to monitor the site, improve reliability, and support day-to-day operations.
Can MES Systems deliver security upgrades across multiple buildings?
Can MES Systems deliver security upgrades across multiple buildings?
Yes. The Belfry project involved protection across the wider site and associated buildings, including coverage for a new leisure facility.
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