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Why do i need a Service & Maintenance package for my business?
As a business owner, you have enough to worry about without having to worry about the maintenance and servicing of your fire & security systems. That's why our servicing and maintenance agreements are designed to take the burden off your shoulders and ensure your systems are running at peak performance 24/7, 365 days a year.
Our team of experts will regularly visit your property to service and maintain your fire & security systems, including alarms, CCTV, access control and automatic gates. We'll check for any potential issues, make any necessary repairs, and update your systems to keep them in line with the latest technologies.
Regular servicing and maintenance is essential to ensuring insurance compliance and to prevent any potential problems down the road. Don't take chances with the safety and security of your business. Trust us to keep your systems running smoothly with our servicing and maintenance solutions.
Maintenance agreements are only avaliable to customers from the point of us commissioning a new system installed by ourselves or on completion of a takeover visit once a system is free from faults.
Free supply & fitting of all replacement parts (excluding consumables) as a result of normal wear and tear is available on our fully comprehensive agreement only. Price on application, subject to survey.
You will need a separate service and maintenance agreement for each individual system and individual system type. If you have a wireless alarm system we will change the batteries in line with our device battery policy.
* Free or discounted engineer call-out charges, additional labour charges or remote support charges only apply to rectify faults that are not caused by you the customer, your agents or acts of God. Some examples of common exclusions are listed below.
If you lose the remote connection into your system, it will most likely be due to an issue with your networking
equipment (broadband router or switch) therefore any time we spend trying to resolve issues relating to third party
equipment would not be covered by our agremeents.
Issues caused as a result of interruptions to your mains power supply or due to cable damage would also not be covered by our agreements.
** Minimum contract period of 12 months from the date we commission or take over the system. The notice period
to cancel this contract is 3 months prior to anniversary date of the contract.
^^ = Usually £30+vat per year
Our full terms & conditions of business are at: https://www.mes-systems.co.uk/terms-conditions
Case Studies
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McDonalds
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Stonebridge Golf
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Instarmac
MES Systems has everything you need to protect your premies.
Help & Advice
1. Why do I need service and maintenance for my business?
1. Why do I need service and maintenance for my business?
Regular servicing and maintenance of your fire and security systems ensure they operate at peak performance 24/7, 365 days a year. This proactive approach helps prevent potential issues, keeps your business safe and secure, and ensures compliance with insurance requirements.
2. What does MES Systems offer in their servicing and maintenance packages?
2. What does MES Systems offer in their servicing and maintenance packages?
MES Systems provides comprehensive maintenance packages that include:
- Regular inspections and servicing of fire and security systems, including alarms, CCTV, access control, and automatic gates.
- Identification and repair of potential issues.
- System updates to keep them in line with the latest technologies.
- 24/7, 365-day coverage with priority treatment over customers without a service agreement.
3. Can MES Systems take over the maintenance of my existing system?
3. Can MES Systems take over the maintenance of my existing system?
Yes, MES Systems can take over most existing systems with minimal takeover costs. If you're struggling with your current service provider, MES Systems offers a seamless transition and continued support.
4. What are the benefits of having a service and maintenance agreement?
4. What are the benefits of having a service and maintenance agreement?
Having a service and maintenance agreement ensures that any issues with your systems are promptly identified and addressed, minimising downtime and maximising protection. It also provides added peace of mind, knowing that expert help is available whenever you need it, day or night.
WE are SSAIB certified
We are approved by the SSAIB so you can be rest assured that you are working with a reputable company.
Learn More
We can protect your premesis even when you are closed, with advanced technology that allows us to monitor your systems remotely and alert the police or fire brigade if required.
Need Finance?
We also work with Focus Finance to offer financing options to our customers.
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Why Choose MES Systems
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24/7 Police or Brigade Responce
We can offer automatic police or fire brigade response for added peace of mind.
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Outstanding Customer Feedback
5 Star Google reviews show our commitment to customer satisfaction.
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We Look After Our People
We directly employ local people and we continually invest in them and their health & wellbeing.
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SSAIB Certified
We are approved by the SSAIB so you can be rest assured that you are working with a reputable company.
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Health & Safety Accreditation
We have CHAS accreditation which shows our commitment to safe working practises.
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We Do Our Bit for Our Community and The Planet
We support local charities, community groups and events and we do all we can to protect our planet for future generations.
