Comprehensive System Review: As part of our takeover process, we perform a full service and test on 100% of your system. Our thorough inspection ensures that every aspect of your system is functioning optimally.
On-the-Spot Repairs: Our skilled engineers carry a range of common replacement parts in their van stock. If we identify any issues during our visit, we may be able to resolve them immediately.
Clear Reporting: After our service, you’ll receive a detailed report on your system’s status, including any defects found and recommended actions.
Cost-Effective Upgrades: If our engineers determine that your system is beyond repair, we will provide a quote for a suitable upgrade. Plus, if you're a residential customer, you may be eligible to receive up to 50% of the takeover fee you paid upfront, deducted from the cost of the system upgrade if our engineer was with you for less than 1 hour.
Ensure your system operates at its best with our comprehensive service and maintenance agreements, available after we’ve completed a system takeover or installation. Benefit from regular inspections, extended equipment warranties, and priority support to extend the life of your system and minimise downtime.
They also include our out of hours service as we know that sometimes you might need our support in an emergency which is outside our normal office hours.
Ongoing Service & Maintenance Agreements
We will be closed to non-emergency calls from midday on Monday 23rd December until 9am on Thursday 2rd January 2025, however, we do offer emergency out-of-hours support to our customers with a live maintenance agreement via our main telephone number 02476341809. For all non-urgent enquiries/tech support please visit our website.