by Richard Morgan February 24, 2023 2 min read
There are some instances where recording audio via CCTV is invaluable, and the protection of public safety and workers outweighs the risks to personal privacy. Examples include: Bus or cab drivers where a panic button activates recording, or workplaces where audio is crucial to safety and all staff are aware of this recording.
In other premises, it’s all about considering the impact and how you will remain compliant with GDPR and the Data Protection Act. Audio CCTV is often found in places such as call centres as a training tool. However, employees must know they are being recorded, why they are, who has access to the footage, and their rights if they want to reassess the processing of their data.
Key points include:
Audio recording is considered far more privacy intrusive than image captures alone. Therefore, you are strongly advised to work through the Information Commissioner’s Office (ICO) guidance to ensure your processes and policies are up to date and followed comprehensively to ensure you remain legally compliant.
Rules include:
Any person in a workplace with audio recording must be aware that both video and sound are being captured.
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