- Are your employee’s security screened & DBS checked so I know who I am letting into my home or business premises?
- Are your staff trained, experienced and qualified?
- Are you certified by a Fire & Security inspectorate, such as the SSAIB, as this is often a stipulation of most insurance policies?
- Are you accredited by a third party, such as CHAS, to work safely?
- Are you registered with my local police authority to allow you to apply for police response on my system?
- Do you have suitable insurance cover?
- Have you got extensive experience in this line of business and have you got testimonials or references from similar customers?
- Are you well-reviewed for your previous work by your existing customers?
- Is the company well established and financially secure?
- For new installation work, will I receive a detailed and transparent quotation, presented in an easy-to-understand format with a fixed price?
- Can you demonstrate the equipment before we place an order with you?
- Where multiple trades are required for a project, can you oversee them for me to eliminate my stress?
- Do you offer long warranties?
- Do you offer maintenance agreements that would give me access to your ‘in house’ dedicated technical support line and remote support services?
- Have you got a team who is responsible for aftersales support with engineers on call 24/7/365 to give me prompt aftersales care?
Please contact us for more information or a quotation.
